AI receptionist for landscaping
You can’t hear the phone over the mower. It still gets answered.
You’re on site, machine running, ear defenders on. The phone rings four times a day and you hear none of them. Receptly answers, finds out what the job is, and books the site visit.
1300 556 520Ring it now and ask it about a retaining wall. See what it asks.
The landscaper’s problem
Every job starts with a site visit, and every site visit starts with a call you took
Landscaping doesn’t have emergencies, which is exactly why the missed calls hurt. Nobody rings back. A homeowner with a backyard budget rings three landscapers on a Saturday morning. The two who don’t answer are gone from the list by lunch. The one who answers gets the site visit, and the site visit gets the job.
And the jobs are big. A retaining wall, a full backyard, paving and turf, a commercial maintenance contract. Five-figure work, decided by who picked up the phone.
What it asks a landscaping caller
It sorts the site visit from the maintenance enquiry
The receptionist is set up for landscaping before it takes a call. It knows a design job from a mow, and it asks what you’d ask:
- What’s the job? Retaining wall, paving, turf, garden design, a full backyard, a clean-up, regular maintenance, or a commercial contract.
- What’s the site like? Rough size, slope, access for a machine or a truck, and whether it’s a new build or an existing yard. Access decides half your quote.
- Where is it? Address, house or complex, and whether it’s an owner, an agent, a builder or a body corporate.
- When are they thinking? Ready to go, next month, or just getting ideas. Just-getting-ideas still gets a site visit if you want it to.
- What’s the budget? It asks, politely, whether they have a range in mind. Most people will tell a receptionist what they won’t tell a tradie on site.
It lands on your phone as a text when the machine’s off. Site visits go into your calendar on the days you set aside for them.
Bookings
Straight into your job software or calendar
Tell it your working hours, your service area and how long a standard job takes, and it books straight into ServiceM8, simPRO, Fergus, AroFlo or Google Calendar (Tradify on request). The job card has the address, the details, the access notes and the caller’s number. No re-typing from a voicemail.
If you’d rather approve every booking first, it holds the slot and texts you. You reply Y and the customer gets a confirmation.
How it works
You don’t set anything up. We do.
- One call with usWe learn how you run: the jobs you take, the areas you cover, what’s urgent, what gets quoted, who gets called back first.
- Your number stays the sameKeep the number on the van. Calls you don’t pick up in a few rings divert to the receptionist. Nobody notices a change, except that someone answers.
- Live within the weekWe listen to the first month of calls and tune it. Anything it can’t handle, it takes a message and texts you.
Questions landscapers ask us
Straight answers
Does it sound like a robot?
It sounds like a receptionist with an Australian accent. It tells callers up front that it’s an automated receptionist. People are fine with it once they know; what they aren’t fine with is voicemail.
Can it book site visits?
Yes. Tell it which days and hours you do quotes, and how long you need, and it books them in. Or it holds the slot and texts you to approve.
Can it handle maintenance clients?
It takes the property, what they want done, how often, and whether it’s a one-off clean-up before a sale or ongoing. Existing maintenance clients wanting to reschedule get handled without bothering you.
Can it give a price?
No. It’ll tell the caller you quote on site after seeing the access and the ground, and it’ll capture photos by text if they have them. You set whether it mentions a minimum job size.
Pricing
Less than one missed site visit a month
Starts the day it goes live. Nothing charged until it’s answered your calls for a week. Cancel inside the week and you pay nothing, setup included.
Less than one missed site visit a month. A lot less than a receptionist.
No surprise bills: go over two months running and we tell you before we move you up. Full pricing and what’s included.
Book a setup callWork out what missed calls are costing you with the missed call calculator, or see how it works in your city. Other trades: all trades.