AI receptionist for builders
A six-figure enquiry rang while you were at the supplier. It went to voicemail.
Renovations, extensions, new builds. The enquiries are rare, big, and slow, and they start with a phone call from someone who has three builders on their list. Receptly answers, qualifies, and books the consult.
1300 556 520Ring it now and tell it you’re thinking about an extension. See what it asks.
The builder’s problem
You get fewer calls than a plumber. Each one is worth fifty of theirs.
A builder’s phone doesn’t ring all day. It rings a few times a week, and each call is a kitchen, a second storey, a granny flat, a house. The caller has been thinking about it for months, has a list of three names, and is ringing all of them this afternoon. The two who don’t pick up have already lost ground.
You’re on site, at the supplier, with the certifier, or in the ute between all three. And the calls that aren’t leads are just as important: a sub asking about tomorrow, a client asking about a variation, a supplier about a delivery. All of them need an answer and none of them can have you.
What it asks a building caller
It sorts the lead from the sub from the supplier
The receptionist is set up for building before it takes a call. It knows a new enquiry from a site call, and it handles each the way you’d want:
- New enquiry: what’s the project? Renovation, extension, second storey, granny flat, new build, or commercial fit-out. Stage: just thinking, have plans, have DA, ready to build.
- Where and what’s the budget? Address, block or existing house, and whether they have a budget range. Most people will tell a receptionist a range they won’t tell a builder.
- Do they have plans? Architect, draftsperson, nothing yet. Plans get requested by email so they’re in your inbox before the consult.
- Site calls: who is it and what do they need? Sub, supplier, certifier, client. Captured with the site, the question, and how urgent, then texted to you or the site supervisor as you set up.
- Existing clients Variation questions and progress calls get a calm answer, a note, and a promise you’ll ring back at a set time. Not a voicemail.
Leads land on your phone as a text with project, stage, budget range and whether plans exist. Site calls go to whoever you’ve nominated. Nothing sits in a voicemail.
Bookings
Straight into your job software or calendar
Tell it your working hours, your service area and how long a standard job takes, and it books straight into ServiceM8, simPRO, Fergus, AroFlo or Google Calendar (Tradify on request). The job card has the address, the details, the access notes and the caller’s number. No re-typing from a voicemail.
If you’d rather approve every booking first, it holds the slot and texts you. You reply Y and the customer gets a confirmation.
How it works
You don’t set anything up. We do.
- One call with usWe learn how you run: the jobs you take, the areas you cover, what’s urgent, what gets quoted, who gets called back first.
- Your number stays the sameKeep the number on the van. Calls you don’t pick up in a few rings divert to the receptionist. Nobody notices a change, except that someone answers.
- Live within the weekWe listen to the first month of calls and tune it. Anything it can’t handle, it takes a message and texts you.
Questions builders ask us
Straight answers
Can it qualify leads?
Yes. You set the floor: minimum project size, areas you build in, types you don’t do. Anything under the floor gets a polite decline and a referral if you want, and doesn’t take a consult slot.
Can it book consults?
Yes. Tell it which days you do first meetings and where, and it books them. Or it holds the slot and texts you.
Can it handle subs and suppliers?
It knows the difference between a new enquiry and a sub asking about tomorrow’s start time. Site calls get routed to your site supervisor’s phone as a text, or to you, by your rules.
Can it give a price?
No. It’ll say you price from plans after a site meeting, and capture what it can so the meeting’s productive. You set whether it mentions a starting-from figure or a consult fee.
Pricing
Less than the deposit on one missed renovation
Starts the day it goes live. Nothing charged until it’s answered your calls for a week. Cancel inside the week and you pay nothing, setup included.
Less than the deposit on one missed renovation. A lot less than a receptionist.
No surprise bills: go over two months running and we tell you before we move you up. Full pricing and what’s included.
Book a setup callWork out what missed calls are costing you with the missed call calculator, or see how it works in your city. Other trades: all trades.
Hear it take a building enquiry
Ring the number and tell it you’re thinking about a second storey.
1300 556 520