Hear it answer your phone
We’ll ring you, and answer as your receptionist.
Six fields. Your phone rings in the next few minutes — between 8am and 8pm, the only hours a call out to a mobile is allowed. On the other end is Receptly, answering as if it works for your business — your name, your trade, your suburb, your kind of jobs. You be the customer.
Calling
Answer it.
Your phone should ring in the next few minutes. Pick up and have a go at it — ring in with a real job, or try to trip it up. It won’t know it’s being tested.
The recording and transcript land in your inbox when you hang up. If nothing rings in five minutes, ring us instead.
1300 556 520Queued
We’ll text you at 8am.
Calls out to a mobile are only allowed between 8am and 8pm your time, and we’d rather not ring you cold at one minute past. At 8am you’ll get a text. Reply YES and the receptionist rings you within the minute. The recording lands in your inbox when you hang up.
That rule is for calls we make to you. Your own receptionist answers calls coming in, so it works 24 hours a day.
Don’t want to wait? Ring the demo line now — it answers day and night.
1300 556 520Things worth trying
Do not be gentle with it. The point is to find out where it breaks before a customer does.
- Ring in with a real jobDescribe something that actually happened last week. See whether it asks what you would have asked.
- Give it an emergencySay there is a gas smell, or water through the ceiling, or a fallen powerline — or whatever counts as an emergency in your trade. It should stop taking your details and deal with that first.
- Ask what it costsIt will not quote you. That is deliberate.
- Ask if it is a real personIt will tell you the truth straight away.
- Talk over itInterrupt it mid-sentence. See if it stops.
Or ring it yourself
The number below answers day and night as a Parramatta plumbing business. Tell it about a job and it books you into the diary. Ask for the plumber and it puts you through to him.
1300 556 520What it is doing, honestly
It is a script built from your six answers plus a knowledge pack for your trade. The safety instructions in it are real — the ones a good receptionist gives before anything else. It does not quote, does not diagnose, and does not promise a time.
What it cannot do on the call to your mobile: see your calendar, look up a past job, or know anything about your business you did not just type in. The 1300 line above shows the booking. The live version connects to your job software and does all three.
Rather talk to a person first?
Book a setup call