AI receptionist · Liverpool

Liverpool tradies: big blocks, long drives, and a phone you can’t reach.

South-west Sydney runs on the M5 and the M7. Industrial sheds in Moorebank and Prestons, new estates in Edmondson Park and Austral, established streets in Casula and Green Valley. Receptly answers the calls you miss between them.

1300 556 520

Ring it now and say the hot water’s gone in a warehouse in Prestons. See what it asks.

The Liverpool problem

The jobs are far apart. The calls aren’t.

Liverpool work is spread wide. A commercial job in Moorebank, a strata call-out in the Liverpool CBD, a new-build fit-off in Leppington, and an hour of the M7 between them. You answer on hands-free and can’t write anything down, or you’re in a switchboard and can’t answer at all. Either way the caller has moved on to the next name before you’ve got back to the ute.

And the mix is broader here than most of Sydney: a warehouse manager, a body corporate, a first-home buyer in Austral, a hospital contractor. Each needs different questions asked. Voicemail asks none of them.

M5 and M7The two roads that eat a Liverpool tradie’s day. Every minute on them is a call you can’t finish.
Sheds and estatesIndustrial in Moorebank and Prestons, new estates in Edmondson Park, Austral and Leppington. Two kinds of caller, two kinds of job.
Next nameA warehouse manager with no hot water for the amenities block is ringing until someone answers.

Local knowledge

It knows Liverpool

It’s set up for Liverpool before it takes a call. Not a generic script with the city name dropped in: the suburbs, the 02 numbers, the way work is spread, and the things a caller from Liverpool will ask.

  • The suburbs Liverpool, Casula, Moorebank, Prestons, Hoxton Park, Green Valley, Chipping Norton, Edmondson Park, Austral, Leppington, Miller, Lurnea, and out to Campbelltown if you go that far. You set the edge.
  • Commercial and residential It asks whether it’s a home, a unit, a shed or a site, who’s authorising the work, and whether there’s a purchase order. Commercial callers get the questions commercial jobs need; homeowners don’t get asked for a PO.
  • Sheds have networks too A warehouse with no water is a Sydney Water call, 13 20 90. A dark industrial estate is Endeavour Energy, 13 10 03. Gas smell on a loading dock, Jemena, 131 909, before anyone does anything else. The receptionist sends them there and holds their details, because the site manager still needs a tradie after the network turns up.

NSW rules

NSW rules, same as everywhere in Sydney

NSW rules, commercial or residential

A warehouse manager wants your licence number as much as a homeowner does; the receptionist reads it out either way. Every call starts with the recording announcement NSW’s Surveillance Devices Act requires (call recording disclosure). And it doesn’t quote, which matters twice as much on commercial work where a number said on the phone ends up on a purchase order. Full detail on the Sydney page.

Your trade

Set up for your trade, in Liverpool

Every Liverpool setup starts from a trade script we’ve already built, then gets your suburbs, your hours and your rules on top. See how it works for plumbers, electricians, air conditioning, roofing, painters, landscaping, pest control, locksmiths, builders.

How it works

One call. We do the rest.

  1. One call with usWe’re in Sydney; setup is a phone call wherever you are. We learn how you run: the jobs you take, the suburbs you cover, what’s urgent, what gets quoted.
  2. Your number stays the sameKeep the number on the van. Calls you don’t pick up in a few rings divert to the receptionist.
  3. Live within the weekWe listen to the first month of calls and tune it. Anything it can’t handle, it takes a message and texts you.

Pricing

Less than one missed commercial callout

7 days free

Starts the day it goes live. Nothing charged until it’s answered your calls for a week. Cancel inside the week and you pay nothing, setup included.

Starter$249/mo+ $295 setup, or $199/mo yearly with setup freeOne van. You, maybe an apprentice.400 minutes, about 150 calls a month.
Crew$499/mo+ $495 setup, or $415/mo yearly with setup freeTwo to fifteen vans. Jobs go to different people.900 minutes, about 340 calls a month.
Growth$795/mo+ $695 setup, or $660/mo yearly with setup freeMore than fifteen vans, or more than one location.1,600 minutes, about 600 calls a month.

Less than one missed commercial callout. A lot less than a receptionist.

No surprise bills: go over two months running and we tell you before we move you up. Full pricing and what’s included.

Book a setup call

Work out what missed calls are costing you with the missed call calculator. Other cities: all locations.

Hear it take a Liverpool call

Ring the number and say you’ve got no hot water in a shed in Prestons.

1300 556 520