AI receptionist · Penrith
Penrith tradies: new estates, forty-degree days, and a phone that rings all day.
Penrith is where Sydney is being built, and where it gets hottest. Estate work in Jordan Springs and Glenmore Park, air cons dying by the hundred in January, and the Western Sydney Airport corridor turning paddocks into subdivisions. Receptly answers every call you can’t.
1300 556 520Ring it now and say the air con’s died in Glenmore Park. See what it asks.
The Penrith problem
Out here the work comes in waves, and the waves flood the phone
Penrith’s phone traffic isn’t steady. A heatwave hits and every air con in St Marys and Cranebrook fails in the same afternoon. A new stage releases in Caddens or Orchard Hills and a hundred builders want sparkies and plumbers on the same six weeks. A storm comes over the Blue Mountains and every roof in Emu Plains needs looking at. On those days you can’t answer a tenth of the calls, and each one you miss goes to the next name.
Penrith recorded 48.9 degrees in January 2020. That’s not trivia. That’s the day the phone doesn’t stop and nobody’s answering it.
Local knowledge
It knows Penrith
It’s set up for Penrith before it takes a call. Not a generic script with the city name dropped in: the suburbs, the 02 numbers, the way work is spread, and the things a caller from Penrith will ask.
- The suburbs Penrith, St Marys, Kingswood, Cranebrook, Emu Plains, Glenmore Park, Jordan Springs, Werrington, Cambridge Park, Caddens, Orchard Hills, Mulgoa, and the lower Mountains if you go up. You set the edge of your area.
- Estate and builder calls A site supervisor ringing about a stage handover is a different call from a homeowner with a blocked drain. It asks which, captures the lot and stage, and routes builder calls to whoever you nominate.
- Storm over the Mountains When the whole estate’s dark it’s Endeavour Energy on 13 10 03. When the street’s got no water it’s Sydney Water on 13 20 90. Gas smell, Jemena on 131 909. Trees down and roofs off after a Blue Mountains storm, the SES on 132 500. The receptionist points the caller to the right one, then keeps their number for the job that follows.
NSW rules
NSW rules, same as everywhere in Sydney
The NSW basics, out west
Licence number read out on request, because estate builders and homeowners both ask. The all-party recording announcement at the top of every call, because NSW law says so (call recording disclosure). No prices over the phone, because a guessed price on a new-estate job is a dispute waiting to happen. Full detail on the Sydney page.
Your trade
Set up for your trade, in Penrith
Every Penrith setup starts from a trade script we’ve already built, then gets your suburbs, your hours and your rules on top. See how it works for plumbers, electricians, air conditioning, roofing, painters, landscaping, pest control, locksmiths, builders.
How it works
One call. We do the rest.
- One call with usWe’re in Sydney; setup is a phone call wherever you are. We learn how you run: the jobs you take, the suburbs you cover, what’s urgent, what gets quoted.
- Your number stays the sameKeep the number on the van. Calls you don’t pick up in a few rings divert to the receptionist.
- Live within the weekWe listen to the first month of calls and tune it. Anything it can’t handle, it takes a message and texts you.
Pricing
Less than one missed heatwave callout
Starts the day it goes live. Nothing charged until it’s answered your calls for a week. Cancel inside the week and you pay nothing, setup included.
Less than one missed heatwave callout. A lot less than a receptionist.
No surprise bills: go over two months running and we tell you before we move you up. Full pricing and what’s included.
Book a setup callWork out what missed calls are costing you with the missed call calculator. Other cities: all locations.
Hear it take a Penrith call
Ring the number and say your air con’s died in Glenmore Park.
1300 556 520