AI receptionist · Parramatta
Parramatta tradies: the second CBD needs someone on the phone.
Towers, strata, hospitals and a light rail that’s dug up half of Church Street. Parramatta work is dense, urgent and full of agents. Receptly answers the calls you can’t and books the ones worth having.
1300 556 520Ring it now and say you’re in a unit in Harris Park with a leaking ceiling. See what it asks.
The Parramatta problem
More units, more agents, more calls from people who aren’t the owner
Parramatta is Sydney’s second CBD and it’s built up. A big share of the calls you get aren’t from the person who lives there: they’re from a property manager in Merrylands with a work order, a strata manager for a tower on Church Street, or a tenant in Granville who doesn’t know who’s paying. Every one of those calls needs three questions asked before you can do anything, and voicemail asks none of them.
The rest of the day you’re in the Westmead precinct, on the M4, or somewhere along James Ruse Drive. The phone rings, you can’t take it properly, and the agent rings the next name on their list.
Local knowledge
It knows Parramatta
It’s set up for Parramatta before it takes a call. Not a generic script with the city name dropped in: the suburbs, the 02 numbers, the way work is spread, and the things a caller from Parramatta will ask.
- Who’s ringing Owner, tenant, agent or strata. It asks first, captures the agency, the property manager’s name and the work order number, and takes the tenant’s number for access. That’s the job half done before you’ve seen it.
- The suburbs Parramatta, North Parramatta, Harris Park, Granville, Merrylands, Westmead, Northmead, Wentworthville, Toongabbie, Rydalmere, Ermington. You tell it where you’ll go and where you won’t.
- When the tower’s problem isn’t your problem A whole building with no water is Sydney Water’s on 13 20 90, not yours. A dark block is Endeavour Energy’s on 13 10 03. A gas smell in a corridor is Jemena’s on 131 909 before it’s anyone else’s. The receptionist sends the caller there first and keeps their details, because the strata manager will still want a plumber once the mains are back.
NSW rules
NSW rules, same as everywhere in Sydney
Same state, same rules
Parramatta is NSW, so the receptionist works the way it does across Sydney: it reads out your Fair Trading licence number when an agent asks for it, it opens every call with the recording announcement that NSW’s all-party-consent law requires (call recording disclosure), and it never gives a price over the phone. Chapter and verse is on the Sydney page.
Your trade
Set up for your trade, in Parramatta
Every Parramatta setup starts from a trade script we’ve already built, then gets your suburbs, your hours and your rules on top. See how it works for plumbers, electricians, air conditioning, roofing, painters, landscaping, pest control, locksmiths, builders.
How it works
One call. We do the rest.
- One call with usWe’re in Sydney; setup is a phone call wherever you are. We learn how you run: the jobs you take, the suburbs you cover, what’s urgent, what gets quoted.
- Your number stays the sameKeep the number on the van. Calls you don’t pick up in a few rings divert to the receptionist.
- Live within the weekWe listen to the first month of calls and tune it. Anything it can’t handle, it takes a message and texts you.
Pricing
Less than one missed agent job a month
Starts the day it goes live. Nothing charged until it’s answered your calls for a week. Cancel inside the week and you pay nothing, setup included.
Less than one missed agent job a month. A lot less than a receptionist.
No surprise bills: go over two months running and we tell you before we move you up. Full pricing and what’s included.
Book a setup callWork out what missed calls are costing you with the missed call calculator. Other cities: all locations.
Hear it take a Parramatta call
Ring the number and say you manage a unit in Harris Park.
1300 556 520